Frequently Asked Questions

What payment methods do you accept?

We accept secure payments via PayPal, which allows you to use your PayPal balance or any credit/debit card of your choice. We also accept manual payments in USDT or USDC on the ERC20 network.

Can I cancel my subscription anytime?

Yes. You can cancel your subscription at any time from your Profile page. Your Pro access will continue until the end of your current billing period.

Do you offer refunds?

Due to the digital nature of our service and the immediate access to proprietary data, we do not offer refunds for any subscription payments.

How often is the data updated?

All market data and indicators are updated once daily, typically between 12:30 AM and 1:30 AM UTC. The once a day data refresh cadence ensures you always have the latest data to support your macro-level decisions.

Can I use XitCrypto strategies for short-term / day trading?

No, XitCrypto is designed as a strategic planning tool for a cycle-level strategy creation and not for providing short-term trading signals.

Is XitCrypto financial advice?

No. XitCrypto is strictly an informational and educational tool. All data, scores, and strategies are generated by algorithmic models and should not be considered financial advice. You are solely responsible for all your investment decisions.